Terms

The most important booking terms are explained below. You will find our general terms and conditions at the bottom of the page.

Booking Terms

After receiving a booking you will receive an automatic confirmation by email. You will receive the definitive booking confirmation within 1 day. 25% of the total amount must be paid within 2 weeks after the final confirmation. The remaining amount must be paid no later than 4 weeks before arrival. For bookings made within 4 weeks of arrival, the total amount due must be paid at the same time as the booking. Any deposit will be refunded to your account after deduction of any damage within one week after departure. If the payment terms are exceeded, we reserve the right to cancel the booking.

Cancelation

A. Within 14 days after the date of the booking confirmation, the booking can be canceled free of charge, subject to the bookings made within 28 days before arrival.
B. If canceled between 21 days after the date of the booking confirmation and 3 months before arrival, 15% of the total booking amount will be charged.
C. For cancellations between 3 months before arrival and 2 months before arrival, 50% of the total booking amount will be charged.
D. If canceled between 2 months before arrival and 1 month before arrival, 75% of the total booking amount will be charged.
D. If canceled between 1 month before arrival and the day of arrival, 90% of the total booking amount will be charged.
E. For early departure or for later arrival than reserved, no refund will be made for payments made.

Conditions cancellation fund

We offer our guests the opportunity to participate in the cancellation fund. The costs are 5% of the total booking amount or invoice amount with the exception of the tourist tax. No further costs are charged for participation in this fund.
If the holiday you planned cannot go through, or must be interrupted by one of the following circumstances / causes, 100% of the already paid days of your holiday at Camping Zwinderen will be refunded.
Circumstances:

1) Serious illness or death of yourself
2) Serious illness or death of your partner or child
3) Serious illness or death of persons who would go on holiday with you.
4) Serious illness or death of parents / parents-in-law
5) Serious illness or death of brother, sister, brother-in-law, sister-in-law, grandchildren

To claim a refund from the cancellation fund, a medical statement must be provided in all cases regarding the illness or death. Participation in the cancellation fund can only be accepted if the participation was entered directly at the booking or within 10 days after the booking date. The regular cancellation conditions apply without participation in the cancellation fund.

Terms and Conditions

Privacy statement

Personal data is carefully processed and secured by us. We hereby adhere to the requirements of the General Data Protection Regulation (AVG). Camping Zwinderen is responsible for the data processing on the website. Because our data processing falls within the statutory exemption regulations, they are not registered with the Dutch Data Protection Authority (CBP). In this privacy statement we explain which personal data we collect and use and for what purposes.

This privacy statement was last updated on September 23, 2019.

Recording and processing of data

By using our website you can leave certain information with us. We collect and store information that you choose to provide to us voluntarily. This can be personal data. You can provide us with personal data both actively and passively. Active data is data that you enter on the website yourself or, for example, send to us by e-mail. In addition, data can be stored on the website automatically, sometimes without your knowledge. In that case, the information provided is passive. In this privacy statement you will find exactly which active and passive data is processed and for what purposes. Data that is no longer needed will be deleted. You have the right to request access to and correction or deletion of your data. See the contact details at the bottom of this privacy statement. To prevent abuse and / or fraud, we may ask you to identify yourself adequately.

Information requests

If you submit an information or quotation request to us, we will save the information that is necessary for processing your information or quotation request. We use this information to contact you regarding your information request.

Email

If you fill in a contact form on the website or send us an e-mail, the data you send to us will be retained as long as the nature of the form or the content of your e-mail requires it to be fully answered or processed.

Distribution to third parties

We do not provide the information you provide to us to third parties, unless this is necessary in the context of an agreement that you conclude with us or when this is required by law. In the event of a suspected fraud or misuse of our website, we may also hand over personal data to the competent authorities.

Newsletter

We offer a newsletter with which we want to inform interested parties about our products, services and related matters. Your e-mail address will only be added to the list of subscribers with your explicit permission. Every newsletter also contains a link that you can use to unsubscribe. The newsletter subscriber file is not provided to third parties.

Data security

We use appropriate security procedures, among other things to prevent unauthorized persons from gaining access to personal data.

Click behavior and visit data

General visitor data is recorded on the website. In this context, in particular the IP address of your computer, the possible user name, the time of retrieval and the data sent by a visitor’s browser can be registered and used for statistical analyzes of visitor and click behavior on the website. We try to anonymize these data as much as possible. We do not provide this information to third parties.

Use of cookies

We use cookies on our website. A cookie is a simple small file that is sent along with pages of the website and is stored by your browser on the hard drive of your computer. This allows us to combine various requests for pages from the website and to analyze the behavior of users. You can refuse the use of these cookies, although this may limit the functionality and ease of use of the website.

We regard all cookies on our website as necessary and will always be loaded. If you wish to disable these cookies you can use the Google Analytics Opt- out Browser Add-on . This add-on prevents information about visitor activity from being shared with Google Analytics.

You can also easily block and delete cookies yourself at any time via your internet browser. You can set your internet browser so that you receive a message when a cookie is placed. You can also indicate that certain cookies may not be placed. View the help function of your browser for this option. If you delete the cookies in your browser, this may have consequences for the pleasant use of this website. Some tracking cookies are placed by third parties that, among other things, display advertisements to you via our website. You can delete these cookies centrally via www.youronlinechoices.eu.

We also use social media related cookies. With this, social media such as Facebook and LinkedIn register which articles and pages you share via their social media sharing buttons. They may also contain tracking cookies that track your surfing behavior on the web.

Be aware that if you do not want cookies, we can no longer guarantee that our website works properly. It may be that some functions of the site are lost or even that you can no longer visit the website. In addition, refusing cookies does not mean that you will no longer see any advertisements. The ads will then no longer be tailored to your interests and can therefore be repeated more often.

How you can adjust your settings differs per browser. If necessary, consult the help function of your browser, or click on one of the links below to go directly to the manual of your browser.

Services from Google

Our website uses certain services of Google where cookies and other techniques, such as Google Analytics, can be used to keep track of how users use the website. The information thus obtained, including the address of your computer (IP address), is transferred to and stored by Google on their servers in the United States.

Google uses this information to keep track of how our website is being used, to provide us with reports about the website and to be able to offer its advertisers information about the effectiveness of their campaigns. Google may provide this information to third parties if Google is legally required to do so, or insofar as third parties process the information on Google’s behalf. We have no influence on this.

Third party websites

This privacy statement does not apply to third-party websites that are connected to this website through links. We cannot guarantee that these third parties will handle your personal data in a reliable or safe manner. We therefore advise you to read the privacy statement of these websites before using these websites.

Your rights

We are aware that you have the following rights with regard to your data:

     

  • The right to approach us freely and at reasonable intervals with the request to inform you whether personal data is being processed about you;
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  • The right to object to the processing of personal data about you for direct marketing purposes
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  • The right to have personal data about you corrected, supplemented, deleted or protected if these are factually incorrect, incomplete, irrelevant or are otherwise processed in violation of a legal regulation;
     

  • The right to object to the processing of personal data about you due to your special personal circumstances.

If you want a request based on the above rights with us, please contact us. We may ask you for proof of your identity for verification purposes.

Change of Privacy Statement

We reserve the right to make changes to this privacy statement. It is therefore advisable to consult this privacy statement regularly so that you are aware of these changes.

Contact information

Questions about our privacy policy or questions about accessing and changing (or deleting) your personal data can be directed to:
info@campingzwinderen.nl
Or by post to:
Camping Zwinderen
Toldijk 20a
7864TL Zwinderen

We are registered with the Chamber of Commerce under registration number 74830333.